Top 15 Mistakes Made In Customer Service

Top 15 Mistakes Made In Customer Service

by | posted in: Customer Service, Local Marketing, Marketing Foundations, Marketing Mistakes, Returning Customers | 0

      What are you missing? If the professionals in customer support make these mistakes, it is even easier for the rest of us to make them.  And we certainly will, UNLESS we pay close attention making it a … Continued

Creating Distinction in Your Marketplace

Creating Distinction in Your Marketplace

by | posted in: Local Marketing, Marketing Basics, Marketing With Distinction | 0

Are you failing? How do you distinguish your business in the marketplace?  You may say you try to exceed your customers’ expectations. How can you “exceed customer expectations”?  If you were asked what your customers’ expectations are, how would you … Continued