Tip: How To Make Your Ads Perform Better In Your Local Market

Are your local ads failing? While there is much less print advertising in marketing these days, there are still some very good reasons to use print ads and very good ways to do so. You can also use these universal … Continued

Tip: How You Can Distinguish Your Hotel And Help Your Local Community In A Disaster!

Distinguish your inn as you help your community in any natural disaster! If there is a disaster in your area, such as a fire, tornado, flood, or snow storm, you can very helpfully engage with your community in the relief … Continued

Is Local Marketing Still Important?

Now More Than Ever! In the history of hotel and motel management, it was known that local marketing was the life’s blood  of the industry.  Owners and managers all well understood that schmoozing the local businesses was important.  That and … Continued

Profit Tip: Possibly THE Most Important Area for Creating Positive (or Negative) Impressions of Your Hotel

Imagine that you are having an event at your hotel.  A guest has scheduled a reception in a meeting room for a group of local business representatives or wedding guests and the nearby restrooms for their guests are NOT pristine. … Continued

Create That ‘We’ve Been Expecting You’ Guest Experience

We have all heard how important a first impression is and how you never have an opportunity to make one a second time. Scott McKain, the Master of Distinction, points that out so successfully. The latest Daily Dispatch of Distinction! … Continued

6 Tips to Improve Your Customer Service in the Modern Marketplace

These are the timeless features of excellent customer service.  They have simply been applied to the marketplace during the digital age. From: www.providesupport.com According to McKinsey survey 70% of buying experiences are based on how the customers feel they are … Continued

Creating Distinction in Your Marketplace

Are you failing? How do you distinguish your business in the marketplace?  You may say you try to exceed your customers’ expectations. How can you “exceed customer expectations”?  If you were asked what your customers’ expectations are, how would you … Continued

Welcome to the World of the Hotel Marketing Dominator

Welcome to Hotel Marketing Dominator! Is your hotel struggling to remain profitable?  Is it already running at a deficit in this difficult economy? DO NOT wait day in and day out desperately hoping for improvement! MAKE that improvement happen!  You … Continued